This is the area of expertise that really separates us. Anyone can give the perception of clean carpet to something that wasn't very "dirty" to begin with, but what about carpet with stains on it? The carpets I have restored over the years are endless. Some of the common stains I've encountered are colored dye stains (especially red), urine and vomit stains, pet odor, gum and rust. Most stains can be removed but not all. I am so confident in my ability as a Certified Master in stain removal that if I determine a stain to be permanent and you find anyone who can remove a stain that I could not I will gladly refund your money! Our cleaning services are the best!!